When you receive the item, please open the box and check the item carefully. If the item is damaged, you can refuse to receive it.We are committed to resolve all issues in a friendly and satisfactory manner. If you do not get a response from us, then please check your junk or spam mailbox. The item "42 Modern LED Ceiling Fan Light 3 speed control 4 Retractable Blades WithRemote" is in sale since Tuesday, August 6, 2019. This item is in the category "Home & Garden\Lamps, Lighting & Ceiling Fans\Ceiling Fans". The seller is "usadirectsupply" and is located in Rancho Cucamonga, California. This item can be shipped to United States, Canada, United Kingdom, Denmark, Romania, Slovakia, Bulgaria, Czech republic, Finland, Hungary, Latvia, Lithuania, Malta, Estonia, Australia, Greece, Portugal, Cyprus, Slovenia, Japan, China, Sweden, South Korea, Taiwan, Thailand, Belgium, France, Hong Kong, Ireland, Netherlands, Poland, Spain, Italy, Germany, Austria, Bahamas, Israel, Mexico, New Zealand, Philippines, Singapore, Switzerland, Norway, Saudi arabia, United arab emirates, Qatar, Kuwait, Bahrain, Croatia, Malaysia, Brazil, Chile, Costa rica, Dominican republic, Panama, Aruba, Belize, Dominica, Grenada, Saint kitts and nevis, Turks and caicos islands, Bangladesh, Brunei darussalam, Bolivia, Ecuador, Egypt, French guiana, Guernsey, Gibraltar, Guadeloupe, Iceland, Jersey, Jordan, Cambodia, Liechtenstein, Luxembourg, Monaco, Macao, Martinique, Nicaragua, Peru, Pakistan, Paraguay, Viet nam, Uruguay, Russian federation, South africa, Colombia, Antigua and barbuda, Saint lucia, Barbados, Bermuda, Cayman islands, Sri lanka, Maldives, Oman, Reunion.